The attention at Paradise Valley is very affectionate and generous towards the residents. The daily activities and events they host keep the patients happy and make the families feel cared for. Eli, Andrea, Geraldine, Johanna, and Maira make a wonderful team and are always attentive while making moments special to the residents. The enthusiasm of the director Eli is really admirable and her happiness is contagious. We appreciate the loving care they give for our family.

I will update this review as needed. I just put my uncle there and so far it hasn’t quite met my expectations. 3 people in a room so their visitors and TVs make it extremely hard to hear the tv. They are smaller and far away from the bed for their size. Rooms are drab. My uncle is the middle bed so no windows or anything to look at. The salad that came with dinner appeared to be wilted and wasn’t appealing. Lunch today looked good. The people working are super nice but it’s hard to get to talk to social services about the plan. I understand this is day 2 but I fly out tomorrow and would have appreciated a few minutes of time. Update my uncle was moved to a quieter room and they took great care of him. They also called me often with updates on how he was doing and they even told me when he began to decline to come quickly to see him. Super nice people. They did the best they could with a man who had many health issues.

This place has been the best all-around! Everyone is so sweet and caring. Great teams and management. Each and every one here has treated my mom like their own. Do NOT get fooled by peoples negative reviews. They not only worry about keeping the patients comfortable but they even make sure that every one has the post-care they need.THANK YOU ALL AND GODSPEED!!!

The place is very friendly organize, and they treat my mother with respect and she loves going to the activities that they have for the guest The staff is very friendly, and they are very attentive to their patience. Keep up the good work with the activities for the guest. This keeps them feeling lively.

Paradise Valley Manor skilled nursing and assisted living has been a tremendous assistance for my mother’s recovery. The programs and activities have given her the ability to thrive.

At Paradise Valley Manor and Health Care Center, you’ll find a group of individuals that truly care and take the time to meet your specific needs. During our dad’s 2-month stay in the skilled nursing facility, the staff was supportive and helpful. We would like to express our gratitude to the entire activities department led by the enthusiastic Ellie. Her energy and positive attitude brought a smile to our dad’s face. She made him feel comfortable and included, even singing and dancing with him at times. Special shout-outs to Ellie, Fatima, Andrea, Johanna, Mayra and Michelle. The enjoyable events were always so beautifully decorated. The team works together to create a warm and welcoming environment. Thank you for making a difference, Paradise Valley Manor and Health Care Center Staff! Your dedication, hard work, and kindness go a long way.

I feel like I’m in Paradise Heaven. Fortunate to be here. Best therapy in San Diego and the activity department is great! Johanna from activities is the best!!

I have been there many times when transferred there from the hospital. The staff have been very friendly and attentive. The food could be better. It’s palatable. Gordon Ramsay would probably tell them to put up their pots and pans and tell them to throw their aprons in the trash and to back away from the stove They have a community website but there’s only two people as a member and I’m one of them. I enjoy coming here wonderful staff and people get treated very nice here

This place is the best rehab in san diego county, my wife and I just admire how much they care for their patients, they seem to like helping even the patients that don’t think they belong here. Please bring your family here if you need patient care or rehab, call Mr. Joseph, he’ll gladly help you get here. A special thank you to the 1st floor staff, they look out for all the patients in their care, especially Ms. Lolita Salas, she really helped my wife but the whole staff cares for all, please bring your family needs here, you won’t regret your decision!!

Felicitaciones para Joanna de actividades es la mejor no cave duda bendiciones 🙏 para todos pero en especial para Joanna es la mejor el mejor desempeño se nota

Fatima from the activities always greet me and very good to me, she’s a very nice person, nurses treats me well,CNA, I enjoy my stay here. Everybody is good.

Very special place to stay. Love it. The service,facility, nurses,cna,activities dept are all good.

Fatima Is wonderful with all the activities She gets everyone involved. She’s always positive, even under stress. She makes everyone feel welcomed. Some places post an activity calendar and you’re lucky if they follow through on half of them. That’s not the case here. Everything they post they do. I look forward to seeing her everyday! Fatima is extremely good at her job and more🙂

Good afternoon I love this place it’s a safe place My mother in law is here and she’s happy, she’s loving having her here I like this place because it’s really respectful and loving place to be here

I want to thank God and Paradise Valley Manor for allowing me to lead worship services, read God’s Word, and pray for the sick. I also want to thank the team of women who work in the activity room. They always welcome me with such kindness and joy. I love hearing them say, “The church is here.” Thank you so much. God bless you all.

I was there for a couple of weeks, I thought the Nurses and Staff were great. If I needed anything they were always there to help. Also I would like to Thank the Activity’s Department for all their efforts to help make the residents feel better, and always make the residents feel important and encouraged them to want to feel and get better.

⚠️ DO NOT SEND YOUR LOVED ONE HERE IF THEY ARE SERIOUSLY ILL ⚠️ This facility is NOT equipped to properly care for patients who need medical attention or close monitoring. My father had open-heart surgery, a catheter, diabetes, and was very weak — and this place has done absolutely nothing good for him. It’s three patients to a room, cramped, and completely lacking compassion. Most of the nurses don’t seem to care. My mother repeatedly asked when the doctor would see my father, and for eight days, no doctor ever came. When one finally did, he said he hadn’t been told anything about my father’s condition — not that he wasn’t eating, not that his chest hurt, nothing. That means the staff never communicated his situation at all. From day one, it was clear no one read his chart. Nurses even asked why he had gauze on his chest — they didn’t know he had open-heart surgery! They also didn’t realize he was diabetic until my mom asked if they would be checking his blood sugar. When they finally did, they refused to give insulin unless his sugar was over 250. They didn’t even acknowledge that he had a catheter. His prescribed pain cream mysteriously went missing. During his entire 8-day stay, he only received physical therapy once. He hasn’t been eating much because the food is either over-seasoned or unappetizing, and when he tried to eat slowly, they would take his tray away before he could finish. I’ve called the administrator, social worker, and nurses’ station multiple times — no one answers. I’ve left voicemails demanding a call back and received nothing. There’s no email contact on their website, which makes it even harder to get help or escalate concerns. At this point, I’m seriously considering contacting the ombudsman or the county to investigate this facility. There is no way they deserve the high ratings they display online with the kind of neglect my father has experienced. His health has deteriorated since arriving here — and it feels like they are slowly killing him through sheer neglect. Families, please do your research before sending your loved one here. This manor is only appropriate for people who can fully care for themselves — not for anyone who needs real medical attention or compassion

My grandmother is not happy. They took her phone said she didn’t need it and moved it across the room. This is unexpectable. She is not eating, because the food is horrible and can’t even tell her what she is eating. The staff does not wear proper name tags so she can report the individuals that are not treating her right!

I thought the staff here was so kind and informative. Building is older yet still feels homey. I would’ve asked to send my loved one here if I hadn’t found a more suitable place that also offered long term care

When I visited my mother, I spoke with Mary Lewis regarding my mother’s speech therapy. She was very professional, courteous, and kind—not only to my mother but, I imagine, to all of her patients. She took the time to explain how the esophagus and trachea function together, particularly in relation to my mother’s eating, as she had previously been placed on a puréed diet. Her explanation was both clear and educational, and it helped me gain a deeper appreciation for the vital role that speech therapists play in a skilled nursing facility.

I absolutely love this facility!! All the staff are very professional, happy and just a joy to be around. I visited the activity department and they were having a birthday party for residents. There was music and dancing going on! Yes even the patients in wheel chairs were dancing cumbias with the staff. I think Johannna is her name and Ellie really know how to get the residents in a good mood. I recommend this place 💯. Nursing is great too!!

I am very happy with the care here.Excellent job from everybody and I fell in love with them. From the chef to nurses but especially activities