Paradise Valley Manor and Health Care Center Reviews

See what our patients and their families have to say

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As you browse feedback about Paradise Valley Manor and Health Care Center, you’ll gain helpful insight into the care we provide. Residents and their families offer thoughtful perspectives on their experiences, giving you a clearer picture of what to expect. With advanced amenities and a dedicated team, we’re committed to supporting your recovery and well-being. Take a moment to read the reviews—or share your own story with us.

All Reviews

4.7

304 reviews

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Profile photo of William Dorn
William Dorn on Google
13 hours ago

I will update this review as needed. I just put my uncle there and so far it hasn’t quite met my expectations. 3 people in a room so their visitors and TVs make it extremely hard to hear the tv. They are smaller and far away from the bed for their size. Rooms are drab. My uncle is the middle bed so no windows or anything to look at. The salad that came with dinner appeared to be wilted and wasn’t appealing. Lunch today looked good. The people working are super nice but it’s hard to get to talk to social services about the plan. I understand this is day 2 but I fly out tomorrow and would have appreciated a few minutes of time. Update my uncle was moved to a quieter room and they took great care of him. They also called me often with updates on how he was doing and they even told me when he began to decline to come quickly to see him. Super nice people. They did the best they could with a man who had many health issues.

Business response 55 minutes ago

We are pleased to learn that your uncle received excellent care and updates during his stay at Paradise Valley Health Care Center. Thank you for sharing your positive feedback.
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Mayra Sosa Guzman on Google
11 days ago

This place has been the best all-around! Everyone is so sweet and caring. Great teams and management. Each and every one here has treated my mom like their own. Do NOT get fooled by peoples negative reviews. They not only worry about keeping the patients comfortable but they even make sure that every one has the post-care they need.THANK YOU ALL AND GODSPEED!!!

Business response 11 days ago

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience at Paradise Valley Health Care Center.
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Angela Williams on Google
49 days ago

The place is very friendly organize, and they treat my mother with respect and she loves going to the activities that they have for the guest The staff is very friendly, and they are very attentive to their patience. Keep up the good work with the activities for the guest. This keeps them feeling lively.

Business response 39 days ago

Thank you for your wonderful feedback about our friendly staff and activities. We’re delighted your mother loves attending and feels lively here.
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Lelia Franklin on Google
50 days ago

Paradise Valley Manor skilled nursing and assisted living has been a tremendous assistance for my mother’s recovery. The programs and activities have given her the ability to thrive.

Business response 39 days ago

We are grateful your mother is thriving with our programs and activities. Thank you for trusting us with her recovery.
Profile photo of Elaine Miana
Elaine Miana on Google
59 days ago

At Paradise Valley Manor and Health Care Center, you’ll find a group of individuals that truly care and take the time to meet your specific needs. During our dad’s 2-month stay in the skilled nursing facility, the staff was supportive and helpful. We would like to express our gratitude to the entire activities department led by the enthusiastic Ellie. Her energy and positive attitude brought a smile to our dad’s face. She made him feel comfortable and included, even singing and dancing with him at times. Special shout-outs to Ellie, Fatima, Andrea, Johanna, Mayra and Michelle. The enjoyable events were always so beautifully decorated. The team works together to create a warm and welcoming environment. Thank you for making a difference, Paradise Valley Manor and Health Care Center Staff! Your dedication, hard work, and kindness go a long way.

Business response 39 days ago

We deeply appreciate your kind words about our staff and activities department. Ellie and the team truly care about creating meaningful experiences.
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Stephen Wells on Google
3 months ago

I feel like I’m in Paradise Heaven. Fortunate to be here. Best therapy in San Diego and the activity department is great! Johanna from activities is the best!!

Business response 2 months ago

We are elated to hear that you feel like you’re in Paradise Heaven at Paradise Valley Health Care Center. Thank you for your review!
Profile photo of JOE LOMBARDI
JOE LOMBARDI on Google
4 months ago

I have been there many times when transferred there from the hospital. The staff have been very friendly and attentive. The food could be better. It’s palatable. Gordon Ramsay would probably tell them to put up their pots and pans and tell them to throw their aprons in the trash and to back away from the stove They have a community website but there’s only two people as a member and I’m one of them. I enjoy coming here wonderful staff and people get treated very nice here

Business response 11 months ago

Hi Joe, we love having you as a repeat customer for us and we take every single visit very seriously and we wish nothing but for you to be satisfied with your overall care. I have brought this to the attention of my Dietary director and he will take great pride in making sure that your food is up to your standardsand that of the rest of the patients!.
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Cora Ames on Google
5 months ago

Business response 2 months ago

Thank you for sharing your five-star rating with Paradise Valley Healthcare. We appreciate your trust in our care.
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jeffrey alavarado on Google
5 months ago

This place is the best rehab in san diego county, my wife and I just admire how much they care for their patients, they seem to like helping even the patients that don’t think they belong here. Please bring your family here if you need patient care or rehab, call Mr. Joseph, he’ll gladly help you get here. A special thank you to the 1st floor staff, they look out for all the patients in their care, especially Ms. Lolita Salas, she really helped my wife but the whole staff cares for all, please bring your family needs here, you won’t regret your decision!!

Business response 5 months ago

Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!
Profile photo of Israel Tenorio
Israel Tenorio on Google
5 months ago

Felicitaciones para Joanna de actividades es la mejor no cave duda bendiciones 🙏 para todos pero en especial para Joanna es la mejor el mejor desempeño se nota

Business response 5 months ago

Hello Israel Tenorio, thank you; we appreciate your feedback!
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Clientecoppel on Google
5 months ago

Business response 2 months ago

Your review is appreciated! We’re grateful for your trust in Paradise Valley Healthcare.
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miguel angel nunez on Google
6 months ago

Fatima from the activities always greet me and very good to me, she’s a very nice person, nurses treats me well,CNA, I enjoy my stay here. Everybody is good.

Business response 6 months ago

Hi there Mr. Nunez! Paradise Valley Manor and Healthcare Center aims to deliver the highest quality patient care. We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Esperanza Bretado
Esperanza Bretado on Google
6 months ago

Very special place to stay. Love it. The service,facility, nurses,cna,activities dept are all good.

Business response 1 day ago

We’re privileged to hear that you found Paradise Valley Health Care Center to be a very special place to stay. Thank you for sharing your positive experience with us.
Profile photo of Kimberly McHale
Kimberly McHale on Google
6 months ago

Fatima Is wonderful with all the activities She gets everyone involved. She’s always positive, even under stress. She makes everyone feel welcomed. Some places post an activity calendar and you’re lucky if they follow through on half of them. That’s not the case here. Everything they post they do. I look forward to seeing her everyday! Fatima is extremely good at her job and more🙂

Business response 5 months ago

Hi there Kimberly! We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Dulce Azul Rosales Lopez
Dulce Azul Rosales Lopez on Google
6 months ago

Good afternoon I love this place it’s a safe place My mother in law is here and she’s happy, she’s loving having her here I like this place because it’s really respectful and loving place to be here

Business response 6 months ago

Good Day Miss Lopez! Thank you for the positive review! We appreciate the support.
Profile photo of Neria Contreras
Neria Contreras on Google
6 months ago

I want to thank God and Paradise Valley Manor for allowing me to lead worship services, read God’s Word, and pray for the sick. I also want to thank the team of women who work in the activity room. They always welcome me with such kindness and joy. I love hearing them say, “The church is here.” Thank you so much. God bless you all.

Business response 6 months ago

Hello Neria, We are blessed and thankful to have you and our wonderful team members! We love to hear about these positive experiences. Thanks for sharing this feedback with us!
Profile photo of Charles Martinez
Charles Martinez on Google
6 months ago

I was there for a couple of weeks, I thought the Nurses and Staff were great. If I needed anything they were always there to help. Also I would like to Thank the Activity’s Department for all their efforts to help make the residents feel better, and always make the residents feel important and encouraged them to want to feel and get better.

Business response 6 months ago

Dear Mr. Martinez, It was our honor and pleasure to care for you at Paradise Valley Manor and Healthcare Center. We are blessed with an amazing team and lucky to have such a caring Activities Department. Thank you for your kind and sincere review!
Profile photo of Janae Robles-Franco
Janae Robles-Franco on Google
7 months ago

My grandmother is not happy. They took her phone said she didn’t need it and moved it across the room. This is unexpectable. She is not eating, because the food is horrible and can’t even tell her what she is eating. The staff does not wear proper name tags so she can report the individuals that are not treating her right!

Business response 1 day ago

We kindly request that you contact us at (619) 470-6700 to address your concerns.
Profile photo of Andre Turner
Andre Turner on Google
11 months ago

Business response 1 day ago

We take your feedback seriously. Thank you for sharing your experience with us.
Profile photo of TAL
11 months ago

I thought the staff here was so kind and informative. Building is older yet still feels homey. I would’ve asked to send my loved one here if I hadn’t found a more suitable place that also offered long term care

Business response 11 months ago

Thank you for leaving a kind review!
Profile photo of Bety Rilo
Bety Rilo on Google
11 months ago

When I visited my mother, I spoke with Mary Lewis regarding my mother’s speech therapy. She was very professional, courteous, and kind—not only to my mother but, I imagine, to all of her patients. She took the time to explain how the esophagus and trachea function together, particularly in relation to my mother’s eating, as she had previously been placed on a puréed diet. Her explanation was both clear and educational, and it helped me gain a deeper appreciation for the vital role that speech therapists play in a skilled nursing facility.

Business response 1 year ago

Hi, Thank you so much for your thoughtful review of Paradise Valley Manor! We’re thrilled to hear that your mother’s admission went smoothly and that you both had such a positive experience with us. Our team works hard to provide a welcoming and comfortable environment for both our residents and their families, and it’s wonderful to hear that we were able to meet your expectations. We’re especially glad that your mother enjoyed her meal, and we’re happy that you were pleasantly surprised by the extra care and attention, like offering you coffee. It’s those little things that make a big difference, and we’re so pleased to know we were able to provide that level of service for you. Thank you again for your kind words. We truly appreciate your feedback and are grateful to have had the opportunity to care for your mother. If there’s anything else you need, please don’t hesitate to let us know!
Profile photo of Yvonne Zuniga
Yvonne Zuniga on Google
12 months ago

I absolutely love this facility!! All the staff are very professional, happy and just a joy to be around. I visited the activity department and they were having a birthday party for residents. There was music and dancing going on! Yes even the patients in wheel chairs were dancing cumbias with the staff. I think Johannna is her name and Ellie really know how to get the residents in a good mood. I recommend this place 💯. Nursing is great too!!

Business response 11 months ago

Thank you so much for the kind review! Our activities department is always so joyous!
Profile photo of Consuelo Cortez
Consuelo Cortez on Google
12 months ago

I am very happy with the care here.Excellent job from everybody and I fell in love with them. From the chef to nurses but especially activities

Business response 11 months ago

Thank you so much for this wonderful review! God bless you!
Profile photo of Florencia Aguilar
Florencia Aguilar on Google
12 months ago

Johanna , Fatima and Esmeralda at activities do a good job We enjoyed the activities very much.The nurses and the caregivers helped me very efficiently.Thank you for everything. God bless you all.

Business response 11 months ago

Our Activities department are shining stars! Thank you for acknowledging our nursing and our overall care! Thank you again for the kind review!
Profile photo of Brian Hurtt
Brian Hurtt on Google
1 year ago

Johanna from activities was extremely nice and helpful very friendly and good with our concerns .and the therapists were very knowledgeable and patient.all staff were great I couldn’t ask for a friendlier group of people good times sad to go I will miss everyone here 😁😁😁😁😍😍😍😴

Business response 11 months ago

Hello Brian, thank you for trusting us and acknowledging the wonderful people at Paradise! God bless you and visit soon!

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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.