FAQ

Got a Question?

Any questions regarding any department can always be referred to the Admissions
Department. After hours can be directed to Amanda Felix (619)770-7200 24/7.

We make every effort to assign the rooms according to roommate compatibility,
isolation and fall prevention requirements and any personal preferences. If you are
unhappy with your room or roommate upon admission, please notify Admissions
ASAP. We will do our best to accommodate your needs based upon bed availability.

Yes, there are two departments that require your immediate attention. First, please refer
to your designated charge nurse upon admission. Secondly, you will have a 72-hour
window to complete your admissions policies and procedures packet with the Admission
Department. If you are unable to sign within that period, please call to set up an
appointment at (619) 470-6700 x 116.

You have been assigned upon admission an In-House Primary Physician. Should you
choose to change providers, please contact Amanda Felix in Admissions for a list of
In-House Physicians.
A standard visit from your doctor should be within 72 hours of admission. However
please notify your charge nurse if you would like to see him or her sooner or more
frequently.

You have been assigned upon admission an In-House Primary Physician. Should you
choose to change providers, please contact Amanda Felix in Admissions for a list of
In-House Physicians.
A standard visit from your doctor should be within 72 hours of admission. However
please notify your charge nurse if you would like to see him or her sooner or more
frequently.

You do not need to bring in your own medications. We order it from the discharge
orders provided to us from the acute hospital. Please refer to your designated charge

nurse for an estimated time of arrival. If you are in immediate need of a medication,
please call you charge nurse immediately.

While your recovery here at Paradise is the most important thing to keep in mind as
you make this transition home, we understand there are family events, tasks, and
upkeep at home to tend to. You may request a “out on pass” from your attending
physician for a maximum of 4 hours on any given day. Please refer to your designated
charge nurse for the request.

While we make every effort to see you the same day as admission, this will be
contingent upon the time of your arrival. For example, if you arrive at 7:00 pm on a
Saturday, we will not be able to evaluate you till Monday morning. We do therapy 6
days a week, up to 75 minutes of each discipline. If you arrive at 1:00 pm on a
Tuesday, please contact the rehab director Ricardo at ext. 112 to schedule your
therapy same day.

We love families/ children and when they visit! They are welcome to visit any time of
day and night. We do lock the front doors at 8:00pm, guests can use the phone outside
the door to call the nursing station to let you in. Guests are allowed to stay overnight
with you on a case by case basis. Please call Amanda Felix at 619-770-7200 for final
approval. You may contact your loved one at any time of day or night at the main
number (619)470-6700.

We have several areas you can meet, please call activities director at ext. 137 to
coordinate a special event or simply help with finding a place to be comfortable.

Yes! Please contact activities for an iPad rental or computer access at ext. 137

We recommend comfortable clothing such as sweatpants or joggers, shirts, tennis
shoes and night wear. We would like to refrain from using hospital gowns. We
provide all hygienic products, however if there are any special items your loved one
would like to use, please bring it. This also pertains to special requests such as glasses
and dentures, and perhaps a sudoku game!

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